Privacy Policy
1. Introduction
IKEDA Freshener is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our products and services. We understand that privacy is of utmost importance to you, and we are dedicated to maintaining the highest standards of data protection.
1.1 Our Commitment to Privacy
As a leading manufacturer in the freshener industry, IKEDA takes pride in not only providing high – quality products but also ensuring the privacy of our customers. Our reputation is built on trust, and we believe that respecting your privacy is an integral part of that trust. We have implemented strict policies and procedures to ensure that your personal information is handled with care and in compliance with all applicable laws and regulations.
2. Information We Collect
2.1 Personal Information
When you purchase IKEDA Freshener products, whether through our online store, retailers, or other channels, we may collect certain personal information. This can include your name, contact information such as address, email address, and phone number. This information is necessary for us to process your orders, deliver products to you, and provide customer support.
2.2 Usage Information
We may also collect information about how you use our products. For example, if you use our smart – enabled fresheners, we may collect data on usage patterns, such as how often the freshener is activated, the intensity settings you choose, and the time of day it is most frequently used. This usage information helps us improve our products, develop new features, and provide you with a better user experience.
2.3 Third – Party Information
In some cases, we may receive information about you from third – party sources. For instance, if you purchase our products through a third – party e – commerce platform, we may obtain relevant order – related information from that platform. We only use this information in accordance with this Privacy Policy and applicable laws.
3. How We Use Your Information
3.1 Order Processing and Delivery
The primary use of the personal information we collect is to process your orders. We use your name, address, and payment information to ensure that your IKEDA Freshener products are accurately shipped to you in a timely manner. We may also use your contact information to update you on the status of your order, such as shipping notifications and delivery confirmations.
3.2 Product Improvement and Innovation
Usage information plays a crucial role in our product development process. By analyzing how you use our fresheners, we can identify areas for improvement, develop new scents, and enhance features. For example, if we notice that a large number of users prefer a certain intensity setting, we may consider making that setting more prominent in future product designs.
3.3 Customer Support
Your contact information is used to provide you with customer support. If you have any questions, concerns, or issues regarding our products, our customer service team will use the information you provided to communicate with you and resolve your problems effectively.
3.4 Marketing and Promotion
With your consent, we may use your contact information to send you marketing and promotional materials. This can include information about new IKEDA Freshener products, special offers, and discounts. You have the option to opt – out of these marketing communications at any time by following the unsubscribe instructions provided in the emails or other promotional materials.
4. Information Sharing and Disclosure
4.1 Third – Party Service Providers
We may share your personal information with third – party service providers who assist us in operating our business. These service providers may include shipping companies, payment processors, and data analytics firms. For example, we share your shipping address with the shipping company to ensure your products are delivered. However, we only share the necessary information, and these service providers are required to comply with strict confidentiality and data protection obligations.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or other legal process. We will only disclose information to the extent necessary to comply with the law.
5. Data Security
5.1 Physical and Technical Security Measures
IKEDA takes extensive measures to protect your personal information from unauthorized access, disclosure, and misuse. We use physical security measures, such as secure facilities and restricted access to data storage areas. Technically, we employ encryption, firewalls, and other security technologies to safeguard your data. For example, when you enter your payment information on our website, it is encrypted to prevent interception.
5.2 Employee Training and Policies
Our employees are trained on the importance of data privacy and security. We have strict internal policies that govern how they handle personal information. Employees are only allowed to access your information on a need – to – know basis, and any violation of these policies can result in disciplinary action.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information we hold about you. If you believe that any of your information is inaccurate or incomplete, you can request that we correct it. You can make these requests by contacting our customer service team.
6.2 Deletion
You may request the deletion of your personal information under certain circumstances. For example, if you no longer wish to be associated with our products or services, you can ask us to delete your data. However, we may need to retain some information for legal or business reasons, such as for accounting or warranty purposes.
6.3 Opt – Out
As mentioned earlier, you have the right to opt – out of marketing communications. You can also choose to limit the collection of usage information from our smart – enabled products if you prefer.
7. Batch Purchase Information
7.1 Benefits of Batch Purchases
For businesses, institutions, and individuals interested in bulk purchases of IKEDA Freshener products, we offer several advantages. Firstly, significant cost savings are available. The more units you purchase, the lower the per – unit price becomes. This makes it an ideal option for large – scale applications such as office buildings, hotels, and public facilities.
Secondly, we provide dedicated customer support for batch purchases. Our team will work closely with you to ensure that your order is processed smoothly, from the initial inquiry to delivery. We can also offer customized solutions, such as special packaging or scent combinations, to meet your specific needs.
7.2 Ordering Process for Batch Purchases
To place a batch purchase order, you can contact our sales team directly through the dedicated phone number or email address provided on our website. Our sales representatives will guide you through the process, including providing you with a detailed quote based on your order quantity, delivery location, and any special requirements.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting a notice on our website or sending you an email if we have your contact information. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your privacy.
9. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at ikeda.freshener@gmailcom. WhatsApp: +86 0757-86402526. We are committed to addressing your privacy – related issues promptly and effectively.
At IKEDA Freshener, we value your privacy and are dedicated to providing you with a safe and secure experience when using our products and services.